Serving Our Clients
Our clients like to do business with people who know their business. It’s this very mantra that each SGR attorney and support professional strives to incorporate into the daily management of our work for each client.
The SGR Relationship Partner
Every SGR client has a primary relationship partner. This SGR contact serves as a single resource and “hub” directly connected to the specialty practice areas required by each client. The relationship partner knows our Firm’s capabilities and is able to marshal strong legal support from all pertinent practice areas within the Firm, without any downtime or learning curves. Specialized access into strategic practice areas is swift, precise and results oriented. Your relationship partner has access to professionals within the Firm familiar with the judicial and court systems in the locales where our clients need representation. This approach facilitates a more responsive and productive business relationship.
We are serious about doing business with people and companies that share a similar focus on success, service excellence and resourcefulness.
Client-Oriented Responsiveness
We provide our clients with a strong, streamlined internal business environment that is designed to allow our attorneys to focus in depth on your business and legal matters, while seamlessly ensuring accuracy in all paperwork and communications concerned with your business.
One of our goals in successfully serving your business is to provide one of the country’s premier groups of resourceful and strategic litigators and transactional attorneys. The SGR attorney is focused on collecting and researching data to provide a legal strategy that is innovative, motivating and positioned for maximum impact.
Client Satisfaction
In a recent independent survey, 97.8 percent of SGR’s clients said that they would recommend our firm to others. This is nearly four times more likely than Fortune 1000 executives are to recommend their primary outside law firms.
The characteristics they mentioned most often as the reasons for this high level of satisfaction were our legal expertise, business knowledge, responsive client service, integrity — and the caliber of the individual attorneys who worked with them.
What was satisfying to us about these results is that these are precisely the values that guide our firm as we hire and train our professionals and as we serve our clients.